Our Guarantee

Bite Back offers what we believe to be the best guarantee in the business.

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Why A 90 Day Guarantee?

Let’s say we treat your home and, worst case scenario, a few eggs survive. A bed bug egg takes 6-10 days to hatch and a month to become an adult. That bug must feed five times in order to reach the adult stage. Once an adult, it will lay eggs, which will take 6-10 days to hatch and a month to become an adult. Those adults will lay more eggs which will hatch and become adults. Therefore, if there was a continued infestation within 90 days, there would be three generations of bed bugs. Which means if you still had bed bugs by the end of that span, you would know it. Some companies offer 12-24 month guarantees, but often those only include one retreatment and/or don’t include full money back guarantees. Do you really want to work with someone who thinks it might take two years to solve your problem? We don’t do gimmicks. We do effective, affordable bed bug removal.

Bite Back Guarantee

Bite Back Bed Bug Removal of Boston, LLC will conduct an honest inspection and, if mutually agreed upon, a pesticide free extermination treatment primarily through the use of steam heat that will result in the elimination of a bed bug infestation in a designated structure. The guarantee includes as many retreatments as necessary to eliminate the infestation at no additional cost for 90 days from the date of the original treatment if evidence confirms a continued infestation.

 

Deej
Deej
2023-11-20
Miles is fantastic and provided the house with the most thorough cleaning. I can sleep easy at night now for ridding my home of a nasty infestation. He serves a lot of Medford and Somerville but the Greater Boston Area might benefit from his services. :)) Thanks, Miles!
Luke manhaes
Luke manhaes
2022-11-01
Though they didn’t do the job they had informed me of what I was doing for my bed bug problem was not wrong but wouldn’t solve it and instead of leaving it at that they explained why in great detail and even recommended a service that can help us more then regular pest control without them and be sleeping with critters every night and my wife can’t stand em I forgot the guys name who talked with me but thanks man I really appreciate wish I could have bought you a beer.
Lori Mackie Collins
Lori Mackie Collins
2021-12-05
My elderly mom’s rental house called her to tell her they had bed bugs. She was freaked out. I called a bunch of places to get info and this was one of them. I spoke with Miles. He was so informative and calming. He put our fears to rest, and was so helpful. His prices were great and he was also recommended to me by another bed bug removal service that didn’t service the main Boston area. I booked him on the spot. He was on time, very professional, and just an all around great guy! He did a great job. He also checked the other two rentals for signs. He could have taken advantage and told us there were some, we wouldn’t have known any better, but he was very honest and told us they were fine. He did a great job and the tenants are bed bug free. I highly recommend. Thank you, Miles!
Maya Muenzer
Maya Muenzer
2020-06-26
When we suspected our apartment might have bed bugs, Miles talked us through what the process could look like if we did eventually confirm the bugs. They came to check it out, and low and behold--bugs! Luckily it wasn't a severe infestation, they were able to come over ASAP and steam the entire apartment and even had a separate heating container for belongings that couldn't be steamed! Additionally, Miles made sure we understood all of the other protocols that we should follow both before and after the steaming, so we could avoid a re-infestation! Overall it was really great and easy working with this company.
Alexandra Carey
Alexandra Carey
2020-06-25
I would highly recommend Bite Back for all your bed bug removal needs. Miles was incredibly helpful. He responded quickly to the situation, coming to perform services the day after I called, and was very thorough in his removal preventing me from having to throw away any of my belongings. He put my mind at ease that we would solve the issue and was very friendly, professional and discrete. Bed bugs are never a good thing, but Bite Back made the removal process as painless as possible for an affordable price. I have no complaints about my experience with Bite Back and would recommend to anyone seeking services in the Boston area.
Mandy Hackman
Mandy Hackman
2020-06-25
I had a really bad case of bedbugs at an airbnb- unfortunately the host was NOT on top of it, but once Miles arrived they were super calm and grounding, they heard me out on what was happening and solved the problem in one treatment- and it was a really bad version of bedbugs, I’m not going to lie. In the end no bedbugs came home with me, and from the first night after the treatment I was out of pain and out of the woods. I’m really freaked out by this type of thing and Miles kept me really informed and took time to answer all my questions. I would recommend them to anyone in a similar situation.
Lichen Bouboushian
Lichen Bouboushian
2020-06-24
I caught bedbugs from a friend's place. While I didn't have a huge infestation, they followed me on a trip to another city and back. Big bummer. Bite Back folks not only helped me accurately identify my bites and the bugs themselves, but helped me do what I could to combat their spread while I was traveling. When I got home, they helped me self-quarantine to stop the spread too, then they promptly came over and treated my house thoroughly in time to make sure my small problem didn't turn into a big one. The entire time I was treated with respect with all the questions bedbugs raise (what do I do about my books and records? Should I worry about one side of the room if they're on the other? What do I tell my roommates?). Without them I assume my landlord would have had to pay a ton for a pesticide service that would have only made the problem worse in the end. Even after I was in the clear, I contacted them to make sure I followed up well to prevent future issues. I highly recommend them--eco-friendly, human oriented, honest and simple work.
Sarah Harrison
Sarah Harrison
2020-06-23
We had a bedbug infestation in our 3 bedroom apartment. We started to get bites and I wasn't willing to wait around to see if they went away! I called Miles from Bite Back Bed Bug Removal and he came the next day and checked all of our rooms and he confirmed that we had bed bugs. I talked to him multiple times over the phone when I thought of a new question or concern and he explained what we should do very thoroughly and helped me not to panic. I appreciate that this company uses steam and no chemicals. He came back for about 3 hours and steamed our bedrooms, living room and had a heated box for paper goods such as books. The bed bugs never came back. Highly recommend!!

We’ve Been In The Bed Bug Business for 10 Years And Counting

(617) 655-6548